As a sole trader operating a carpet and upholstery cleaning website, I understand the importance of protecting your privacy and personal information. This privacy policy outlines how I collect, use, and protect any information you provide while using my website.

1. Collection of Information: I may collect the following types of personal information when you visit my website:

• Name
• Contact information, including email address and phone number
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

2. Use of Information: I use the information collected to understand your needs and provide you with a better service, including:

• Internal record keeping
• Improving my products and services
• Sending promotional emails about new products, special offers, or other information which I think you may find interesting
• Contacting you for market research purposes

3. Security: I am committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

4. Cookies: My website uses cookies to improve your experience. Cookies are small text files that are placed on your computer or mobile device when you browse websites. They help me to provide you with a better user experience by remembering your preferences and settings. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

5. Links to other websites: My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide while on these other websites.